Job Description We are seeking a highly skilled Solution Engineer to join our team. Responsibilities - Build competitive knowledge and document competitive patterns to drive change and escalations for competitive selling strategies. - Act as a subject matter expert on a particular competition, delivering competitive knowledge back to product and engineering teams. - Work with local account and marketing teams to shape strategic win and customer success plans, tailoring to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends. - Proactively develop strategic cross-workload/subsidiary and account level responses to specific market threats by identifying market patterns and delivering feedback to business group on trends and needs. Education and Training - Build readiness plans for peers and proactively identify gaps and new opportunities for learning. - Provide insight onto Corporate, business and product groups, sales strategy, and business reviews for impact. - Act as a technical thought leader by sharing best practices (e.g., architectures, materials) and regularly delivering content at Microsoft events (e.g., TechReady). - Provide insight into how to identify opportunities to increase solutions/portfolio understanding. Leverage Partner Ecosystem - Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and developing deep partner relationships. - Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy. Scale Customer Engagements - Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU) and proactively engages product teams (e.g., engineering) to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs. - Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Ensures alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references. Solution Design and Proof - Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions, pilots, hackathons) of solutions based on multiple products and position solutions against competitors. - Leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business.