Job summary Marsh McLennan has an exciting opportunity, for the role Account Representative Supervisor. This role will be based in Bogotá, Colombia. We will count on you to supervise a team of Account Representatives to ensure expectations of role are met and effectively coach and develop team members to help achieve goals. Responsibilities - Supervise a team of Account Representatives to ensure expectations of role are met - Effectively coach and develop team members to help achieve goals including oversite of established process, accuracy and timely delivery of established client support work to be completed - Build effective relationships with external partners outside of the Bogota site to provide service delivery excellence when supporting our clients - Contribute and oversee process improvement with efforts to increase efficiency - Manage staffing capacity to maintain adequate staffing and build talent bench strength - Actively engage in the overall on-boarding process, including interviews of new hires up through the time colleagues are fully integrated into production - Ensure a high level of client satisfaction by leading team to deliver high quality client service activities - Remain current by understanding and following all Marsh compliance, professional and transparency standards Qualifications - Preferred Education: Bachelor's Degree - Minimum Experience: 5+ years, 3+ in insurance, financial, or professional services - Language Requirements: Must be fluent in English (spoken and written) - Very good knowledge of MS Word, Excel, PowerPoint, and Outlook Benefits - We help you be your best through professional development opportunities, interesting work and supportive leaders. - We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. - Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora