Job Title: Software Asset Management Analyst The primary responsibility of this role is to oversee the entire lifecycle of software assets, from acquisition to retirement. This involves maintaining a current and accurate inventory of software assets and ensuring compliance with licensing guidelines. A critical aspect of this position is staying up-to-date with licensing metrics and guidelines for various software vendors. This requires assessing and optimizing software usage to minimize compliance risk and reduce unnecessary costs. Another key function of this role is data analysis, utilizing Microsoft Excel to analyze software-related data and derive actionable insights that drive business decisions. The ideal candidate will possess strong communication skills and be able to work effectively with teams across different geographies. This position also involves working closely with subject matter experts to obtain information critical for software asset management. Additionally, interacting with teams across different geographies and ensuring alignment and clear communication regarding software asset management processes is essential. Key Responsibilities: - Software Asset Management & Lifecycle: - Oversight of software asset lifecycle from acquisition to retirement. - Maintenance of an up-to-date inventory of software assets and adherence to licensing guidelines. - Ensuring proper tracking and management of software licenses, usage, and renewals. - Licensing & Compliance: - Stay current with licensing metrics and guidelines for various software products (e.g., Microsoft, Adobe, IBM, etc.). - Assess and optimize software usage to minimize compliance risk and reduce unnecessary costs. - Provide recommendations for licensing models and terms to meet business needs while optimizing costs. - Data Analysis & Reporting: - Utilize Microsoft Excel to perform data analysis related to software assets. - Analyze software data to derive actionable insights that drive business decisions. - Develop and maintain reports to track key performance metrics and identify areas for cost optimization. - Collaboration & Communication: - Work closely with subject matter experts, including system architects, administrators, financial managers, and engineers, to obtain information critical for software asset management. - Interact with teams across different geographies, ensuring alignment and clear communication regarding software asset management processes. - Communicate risks, cost savings, and optimization opportunities to Software Owners. - Risk & Cost Optimization: - Proactively identify opportunities for risk reduction and cost savings within the software portfolio. - Provide recommendations to Software Owners for portfolio optimization, helping them make informed decisions on software usage and procurement. - Asset Management Tools & Platforms: - Utilize asset management tools (e.g., SCCM, JAMF, SNOW) to track, manage, and report on software assets. - Assist in the implementation and maintenance of asset management tools and processes. - Service Desk & Support: - Assist with Service Desk requests related to software asset management. - Provide support for software deployment, upgrades, and license issues. - Experience with ServiceNow is a plus. Requirements: - Education: - Bachelor's degree in Systems Engineering, Electronic Engineering, or equivalent. - Experience: - Strong knowledge of software asset management (SAM) processes and best practices (SCCM, JAMF, SNOW). - Familiarity with software licensing metrics and guidelines for major software vendors (e.g., Microsoft, Adobe, IBM). - Experience with asset management tools such as SCCM, JAMF, SNOW, or similar platforms. - Experience with data analysis, particularly using Microsoft Excel to analyze software-related data. - Proficiency in Microsoft Excel for data analysis, reporting, and decision-making. - Knowledge of ServiceNow or similar Service Desk platforms is a plus. - Skills: - Upper-Intermediate English level (B2+). - Strong communication skills, with the ability to work effectively with teams across different geographies. - Ability to assess software asset portfolios for optimization opportunities and cost savings. - Critical thinking skills and the ability to analyze complex data and make informed recommendations. - Ability to manage multiple tasks and prioritize effectively. - Strong problem-solving abilities. - Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.