Job Description: Director of Spa The Director of Spais responsible for managing and supervising the resort's Spa andRecreation services, including the Ritz-Carlton Spa, Gym, RitzKids, Hotel Giftshop, and pool attendants. The role involvescoordinating the delivery of spa services, overseeing reservations,reception, and locker rooms, and working with supervisors and staffto ensure smooth operations. The goal is to enhance guest andemployee satisfaction while maximizing departmental financialperformance. Candidate Profile Education and Experience - 2-yeardegree from an accredited university in Business Administration,Hotel and Restaurant Management, or a related field; or a 4-yearbachelor's degree with relevant experience. - Minimum of 5 years ofexperience in a hotel spa environment, with current or recent rolesas Spa Director or Spa Manager. - Proven leadership and teammanagement skills. - Fluent in English; proficiency in Spanish is aplus. - Experience in luxury hotel/spa environments is preferred.Core Responsibilities 1. Managing Spa Operations and Budgets:Vendor selection, product management, inventory control, salesmonitoring, and maintaining cleanliness. 2. Sales, Marketing, andRevenue Management: Developing promotions, integrating spa servicesinto marketing efforts, managing promotional materials, andcontrolling expenses. 3. Recreation Operations: Supervising pooland gift shop staff, managing children's programs, and maintainingpool areas. 4. Customer Service: Leading guest hospitality,empowering employees, utilizing guest feedback, and ensuringcompliance with brand standards. 5. Human Resources: Hiring,training, performance appraisals, employee development,communication, and fostering a positive work environment.Additional Requirements - Experience as a Director is required. -Key skills include customer service, corporate development, andtechnical skills relevant to spa management. - Employment Type:Full-Time - Vacancy: 1 #J-18808-Ljbffr