Job Description From Flows to Futures : Support International Student Recruitment Success Backed by prestigious honors like the Ecctis Awards and NCUK Partner Awards, INTO University Partnerships—our client—is a global education leader at the forefront of international student recruitment. With operations across 120+ countries, INTO partners with top universities to connect students to world-class degrees. Their innovation in digital platforms and data-driven strategies makes them a standout employer for IT professionals ready to make a global impact—without ever leaving home. Job Description As a Salesforce Administrator , you’ll play a hands-on role in both support and development. From resolving helpdesk tickets across time zones to delivering features in agile sprints, you'll apply your skills in workflows, flows, and declarative tools—contributing to smarter solutions that power international student recruitment and global education success. Job Overview Employment Type : Indefinite Term Contract Shift : Monday to Friday - 11 am to 7 : 30 PM Colombian time Work Setup : Hybrid – Bogotá and Medellin Your Daily Tasks - Handle helpdesk support tickets across multiple time zones and ensure timely resolution - Participate in agile sprints by taking on assigned tasks and delivering Salesforce features or solutions - Work with standard Salesforce functionality, including workflow rules, declarative tools, and formula development - Go beyond basic administrative tasks—this role involves strategic system support, not just password resets Requirements The Qualifications We Seek - English proficiency at C1 level - Minimum of 2 years of hands-on Salesforce experience managing configurations, workflows, and user permissions - Proficient in using declarative tools—especially Flow—to solve complex business problems - Strong knowledge of Salesforce setup (Objects, Fields, Layouts, Security, etc.) - Solid understanding of data structures and modeling - Clear and effective English communication skills, both written and verbal - Comfortable working independently and within cross-functional teams in a fast-paced environment - Experience with Experience Cloud, Service Cloud, Change Management, Conga, and DocuSign is highly desirable - Familiarity with Salesforce integrations and third-party platform connections - Bachelor’s degree in computer science, software engineering, or equivalent experience - Salesforce Administrator certification required Benefits Exciting Perks Await! - 5 days work week - Weekends off - Hybrid work arrangement - 20 vacation days in total - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Indefinite term type contract - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https : / / bit.ly / EmaptaTrainingCalendar ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of more than 10,000 talented professionals , Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. EmaptaEra Requirements The Qualifications We Seek English proficiency at C1 level Minimum of 2 years of hands-on Salesforce experience managing configurations, workflows, and user permissions Proficient in using declarative tools—especially Flow—to solve complex business problems Strong knowledge of Salesforce setup (Objects, Fields, Layouts, Security, etc.) Solid understanding of data structures and modeling Clear and effective English communication skills, both written and verbal Comfortable working independently and within cross-functional teams in a fast-paced environment Experience with Experience Cloud, Service Cloud, Change Management, Conga, and DocuSign is highly desirable Familiarity with Salesforce integrations and third-party platform connections Bachelor’s degree in computer science, software engineering, or equivalent experience Salesforce Administrator certification required