Johnson & Johnson is currently recruiting for an Import and Export Backoffice Analyst (New Consumer Health Company). This position will be located in São Paulo, Brazil, Mexico City, Mexico, or Bogota, Columbia. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues. - _ The Import and Export Backoffice Analyst will be responsible for delivering business goals in assuring the security of supply, compliance, and transparency to the processes and optimum value for money as well as building external and internal stakeholder trust, preference, and advocacy. They will serve as a trusted advisor for other areas as well. **Roles and Responsibilities**: - Execute all everyday activities (related to import and export) and resolve all customer complaints appropriately - Build stakeholder’s trust - Follow up and help 4PL/customs broker on day-to-day E2E activities to achieve business goals and focus on building capabilities for the long term - Execute compliant processes and procedures for all import activities as well as all applicable international trade agreement programs - Serve as the primary point of contact for all customs-related audits and compliance initiatives - Get the correct alignment with the management team and ensure optimal results for all operations - Execute international transportation service policies, standards, guidelines, technology, and procedures - Support quality issue - track-wise coordination - Support to the claims analysis and mitigation plan execution **Qualifications** Position Requirements**: - Bachelor’s degree - Minimum of 2-3 years of experience in International Trade (Import and Export processes) - Analytical and process-oriented, with strong decision-making/problem-solving skills - Intermediate in English - Good communication skills at all levels - Interpersonal skills - Quick to learn **Preferred Requirements**: - Bachelor’s degree in International Trade, Supply Chain Management, or Engineering - Spanish will be a differential - SAP integration project experience will be a plus **Primary Location** Brazil-São Paulo-São José dos Campos-Rod.Presidente Dutra, Km 154 **Other Locations** Latin America-Colombia-Distrito Capital de Bogotá-Bogotá, Mexico-Distrito Federal-Mexico City **Organization** J&J; do Brasil Indústria e Comércio de Produtos para Saúde Ltda. (7600) **Job Function** Operations **Requisition ID** 2206078704W