EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are in search of a Delivery Manager to integrate into our remote workforce, tasked with overseeing and refining delivery processes across a range of projects. This position requires a dynamic leader capable of navigating complex project environments to achieve exemplary results. The chosen candidate will play a key role in upholding high delivery standards and elevating client satisfaction. Responsibilities Uphold governance standards in delivery management and production in line with the designated delivery model Act as the principal liaison for senior management and clients regarding delivery issues, including escalations and adjustments to contracts Manage resource distribution, ensuring alignment with the delivery roadmap through appropriate skill and seniority matching Hold responsibility for technical leadership, ensuring the architecture is robust and future-oriented while meeting technical quality standards Coordinate efforts across various disciplines and stakeholders Foster and maintain enduring client relationships Proactively address client issues and manage risks associated with client engagement Supervise the drafting of customer proposals and statements of work Ensure projects conform to organizational processes and methodologies, with an emphasis on agile practices Administer project delivery, encompassing the adoption of methodologies, change management, risk analysis, and stakeholder management Monitor client compliance with engagement requirements Formulate detailed delivery plans, estimating timelines, resource needs, and quality benchmarks Develop and enforce a proactive risk management strategy throughout the delivery lifecycle Measure and optimize delivery productivity Assist in sales efforts by contributing to bids and providing both technical and management insights Provide mentorship and guidance to other delivery managers Actively participate in the company-wide delivery management community Requirements A minimum of 8 years' IT experience, with extensive expertise in cloud technologies At least 3 years' experience in leadership roles such as Lead, Manager, or Architect within Agile or hybrid project environments Proven track record of managing teams comprising at least 20 members Involvement in a minimum of 5 complete project cycles or experience in launching products or significant product features to the market Proficiency in programming languages including Python, Scala, or Java Advanced proficiency in SQL, with a focus on data management and analytics Demonstrated experience in the development and support of Big Data solutions A solid understanding of Data Architecture and its influence on project success Deep knowledge of data management within cloud environments Exceptional client management capabilities and relationship maintenance skills Thorough understanding of the Software Development Life Cycle (SDLC) and its practical application in project management Effective communication skills across various groups and with executives, ensuring clear status updates and risk management Advanced proficiency in English, both written and spoken, to ensure effective collaboration and relationship building Nice to have Certification in Project Management Experience with cutting-edge project delivery methods Experience working in international and diverse cultural settings We offer International projects with top brands Work with global teams of highly skilled, diverse peers Healthcare benefits Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the LinkedIn Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn Seniority level Mid-Senior level Employment type Full-time Job function Information Technology, Project Management, and Engineering Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet #J-18808-Ljbffr