1886461750 Remoto Remoto We’re Hiring: IT Platforms Engineering Solutions Engineer II Remote | 46 hrs/week | Rotating Shifts Join Teleperformance, a global leader in customer experience, and bring your expertise in virtualization technologies to our IT Platforms Engineering team! Key Responsibilities: Level 2 support for platforms (Citrix, AVD, w365, Secure Browser, Linux Endpoint, Monitoring) Troubleshoot and maintain Windows/Linux, Active Directory, DNS, DHCP, and virtual environments Implement platform components, manage incidents, apply changes, and ensure SLA compliance Collaborate with senior engineers to improve infrastructure, support deployments, and enhance security Provide technical assistance, document infrastructure, and support platform transitions to virtualization Requirements: Degree in IT (focus on Virtualization Technologies - Desirable) English proficiency B2 (written and spoken) Experience with Windows client support, Active Directory, DNS, DHCP, remote desktop, Linux Familiarity with CI/CD pipelines, OSI model, security, and monitoring Preferred Certifications: AZ-900, AZ-140, MCSA, VMware, ITIL, CCNA, CCA-V/N, Citrix Cloud & NetScaler Tech Skills: Powershell | Python | Bash | VMware/Hyper-V/Azure/Nutanix | RestAPI | ControlUp | Nerdio Conditions: Remote work Rotating shifts (46 hrs/week) Competitive salary + potential bonuses Apply now and be part of a global team that drives innovation in platform infrastructure! #J-18808-Ljbffr