(JZ-282) DEAL DESK SPECIALIST

Coupa Software


Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees - our Coupanians - come together to co-create ideas and innovations that impact the power of spend. **Responsibilities**: - Assist in managing the North America Deal Desk function and assist the field with Deal Structuring, Quoting and Pricing, Special Terms and Exception Approvals Management - Work with finance to ensure all deals have the appropriate booking packages. This includes fully executable agreements and proof of delivery - Assist the Field Organization during the customer/contracting lifecycle, from Lead-to-Quote - to Contract-to-Order-to-Booking-to-Renewal/Cross-sell/Up-sell - Participate in the review of and response to RFP’s, RFI’s, RFQ’s - Establish and enforce contracting guidelines and methodology; Work with corporate functions to develop and train field operations on best practices for fulfilling standard as well as non-standard deals, including communications to sales, services and management teams on contracting best practices - Train sales and channel partners on pricing, quoting and contracting models and best practices and consult with field teams on specific contracts where appropriate - Identify and analyze problems using sound judgment and creatively determine solutions in order to effectively resolve issues and continuously improve business processes and systems - Ensure and manage data quality in SFDC for all proposed and closed quotes/deals. This includes special customer pricing, customer entitlements, and deal amounts **Requirements**: - Minimum of 5+ years of demonstrated work experience in related fields; Software Sales/Software Accounting/Finance/Revenue Recognition/Legal/ Sales Planning/Operations or Business Contracting - BS/BA required - Excellent understanding of various licensing models including but not limited to named and concurrent users, ELAs, term and subscription-based pricing, as well as hosted (SaaS) and Cloud models; Knowledge of GSA practices and international pricing preferred - Strong understanding of revenue recognition considerations required - Strong financial modeling and analysis skills; program and project management skills required - Excellent written and verbal communication skills; Must be comfortable presenting business cases and complex pricing proposals to senior executives **Resumes submitted for this position but be written in English** **PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH FOR CONSIDERATION** At Coupa, we’re building a great company that is laser-focused on three core values: **ensuring customer success** with an obsessive and unwavering commitment to making customers successful, **focusing on results** with a relentless focus on delivering results through innovation and having a bias for action, and **striving for excellence** with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability. At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. - Coupa’s Privacy Policy_

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