PLEASE READ THE ENTIRE POST BEFORE APPLYING. VERY IMPORTANT REQUIREMENTS TO BE ABLE TO APPLY 1. A personal computer Supported OS: Supported OS: Windows 10 or higher. 2. Processor: minimum of 4 cores, Ram: 8GB 3. High-speed internet with a direct connection to your computer (no Wi-Fi, hubs, or satellite connections) Internet Speeds: 20 Mbps download, 10 Mbps upload or more. 4. You need a USB headset (NO GAMER SETS) ABOUT US: RFS Communications and Marketing is a Mexico based independent company which provides customer service and marketing services to clients outside of the country. Our main customer base is full-service moving companies and the storage industry. Become part of our growing team and work for a company that creates great customer experiences. Positions available: Customer Service Operator Responsibilities include: As a customer service representative, you are responsible for following up with customers who have input their information online. These customers have shown interest in our client’s services. Main job is confirming details and transferring calls to the sales department. This is an entry level position and it does not require helping customers or providing customer support. This position is a work from home opportunity. This job position requires shift flexibility and weekends. SHIFT AVAILABLE from 2pm EST to 11pm EST Hours of operation are Monday - Friday from 7am - 11pm Central Time. Saturday from 8am - 8pm Central Time and Sunday from 8am - 9pm Central Time. 40 hours a week. 8 hour shifts You will be scheduled during these times and expected to work at least two weekend shifts each month with the possibility to move to a preferred shift depending on performance. Coordinate and communicate effectively with team members and other departments. **Requirements**: Customer Service experience in a call center or face to face preferred but will take new people as salary do range. Proficiency with computers and the ability to learn new software. Positive attitude and the desire to help people. Ability to multi-task and quickly adapt to a fast-paced environment. Self-motivated to work productively in a virtual environment. Must have a quiet work environment at home. **Salary**: $1,700,000 per month Application Question(s): - Quiet space to work. - 2 monitor screens if you are able to get them otherwise one screen is fine, however it's very helpful at first to have two screens to be able to go back and forth from the script to the calling software - Fast speed internet per our requirements discussed. At least 20 mbps upload and 10 mbps upload. - A personal computer Supported OS Windows 10 or higher.Processor minimum of 4 cores, Ram: 8GB (check your computer specs ABOUT MY COMPUTER to check). - Is your internet Speeds: 20 Mbps download, 10 Mbps upload or more? - Ethernet cable to connect directly into your modem. - USB headset fairly new? **Experience**: - Customer Service: 1 year (required) **Language**: - English 95% required (required)