Customer Service Ambassador As a key member of our AI startup, you'll play a pivotal role in driving growth by providing exceptional customer experiences. This is an opportunity to leverage your skills and passion for people to thrive in a fast-paced environment. The ideal candidate will have 1-3 years of experience in customer-facing roles, with a proven track record of delivering results. They will possess strong communication skills, be tech-savvy, and excel in an independent work environment. We offer a dynamic, fully remote work setting with a diverse international team that values work-life balance and creative problem-solving. Our team members enjoy opportunities for career growth, performance-based incentives, and a supportive culture. Responsibilities: - Lead Generation & Outbound Prospecting: Conduct targeted outreach via emails, cold calls, and LinkedIn to generate high-quality leads. - Client Identification & Qualification: Identify potential clients, assess their needs, and qualify leads to create opportunities for our sales team. - Meeting & Demo Scheduling: Book meetings and product demos with key decision-makers to facilitate seamless handoffs to our sales executives. - CRM Management: Maintain and update our CRM system with accurate prospect information, ensuring data integrity and actionable insights. - Collaboration & Strategy Optimization: Partner with the marketing team to refine outreach strategies, enhance messaging, and adapt to evolving market trends. Mandatory Skills: - Results-Driven: 1-3 years of experience in customer service, business development, or a similar role. - Exceptional Communicator: Strong written and verbal communication skills. - Tech-Savvy: Experience with CRM tools (e.g., HubSpot, Salesforce) and customer service engagement platforms. - Self-Starter: A growth mindset, initiative, and ability to excel in a fast-paced, independent work environment. Benefits: - Innovative Environment: Be part of a disruptive AI startup where your ideas matter and your impact is visible from day one. - Career Growth: Enjoy plenty of opportunities to develop your skills and advance within a company that champions bold thinking. - Global & Flexible: Embrace a fully remote role with a diverse, international team that values work-life balance and creative problem-solving.