**Descripción breve**: **Tech Support Consultant** **Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.** **Location**:Bogotá, Colombia** **Responsibilities** **1.**Collaborate with the**BCS-NOS**team to integrate systems and technologies.** **2.**Troubleshoot and resolve technical issues promptly.** **3.**Deploy and manage**CSPC**collectors.** **4.**Troubleshoot**network**or**OS**issues on the collector.** **5.**Update cases and follow the**GCI**process.** **6.**Drive technical meetings with**NCE**, customers, or stakeholders.** **7.**Escalate cases to the tech lead when required.** **8.**Commit to continuous improvement and professional development.** **Requirements**: - **Bachelor's degree (preferable).**: - **Experience in**Linux**,**Networking**, and**Virtualization.**: - **Proficiency in English (B2 level or above) is mandatory.**: - **Cisco certifications are a plus.**: - **Effective communication in English and Spanish.**: - **Troubleshooting and technical issue resolution skills.**: - **Knowledge of Linux, IT networking, and systems virtualization.**: - **Scripting and automation skills (e.g.,**Bash, Python**) are a plus.** **WHAT YOU’LL LOVE ABOUT WORKING HERE** - **Competitive salary package and benefits.**: - **Opportunities for professional growth and career advancement.**: - **Collaborative and supportive work environment.**: - **Exposure to cutting-edge technologies and projects.** **#LI-LG6** **#LI-Hybrid