About Elev8.ioElev8 provides 360° patient acquisition solutions for behavioral health brands by helping them with:Generating VOB-qualified leads on multiple channels via elev8mediaIncreasing efficiency by enhancing their CRM & tech stack via elev8techImproving overall lead-to-admit conversion rates via elev8salesPosition SummaryElev8.io is changing the game for Behavioral Health companies, committed to helping our clients close the gap between the millions suffering from addiction or mental health problems. As we enter an exciting phase of growth, we’re seeking an exceptional Head of Organizational Development to elevate and scale our people operations, shaping the future of our culture, systems, and talent strategy.Key ResponsibilitiesDevelop standardized recruitment funnels, processes, and partner with hiring managers to ensure a continuous pipeline of top talent, preventing growth stalls due to capacity constraints.Design and implement a comprehensive onboarding experience (90-day plan) to empower new hires and ensure alignment with elev8’s values and expectations.Ensure smooth employee offboarding processes, including exit interviews and feedback loops for continuous improvement.Develop structured training programs for new and existing employees, collaborating with managers to identify skill gaps and career growth opportunities.Create an ‘Employment Branding Strategy’ and collaborate with sales & marketing to showcase elev8’s culture and success stories across social media and our careers page.Establish clear KPIs or OKRs for all team members and conduct regular performance reviews to foster accountability and a feedback-rich culture.Identify drivers and measurements of employee satisfaction to design initiatives that boost morale, engagement, and long-term commitment.Example TasksBuild onboarding plans including training schedules, mentorship programs, and performance check-ins.Create a centralized knowledge base on our LMS for employee training and upskilling pathways.Implement pulse surveys and feedback tools, using data to inform engagement strategies.Develop a standardized performance review process ensuring consistent and effective feedback from managers.Organize team-building activities and recognition programs aligned with company values.Develop structured exit interview processes, tracking trends and advising leadership on improvements.Qualifications5+ years of proven management expertise and process improvement within operations and organizational development.Experience building and scaling international teams in both in-office and remote settings.Track record of developing employee career pathing plans that promote internal promotions.Proficiency with technology and AI tools, including ClickUp, Rippling, and OpenAI/ChatGPT.Ability to prioritize and multitask in a dynamic, fast-changing environment.Strong collaborative mindset to work effectively across teams.Elev8's Core ValuesAppreciate the JourneyGo The Extra MileCustomers are KingAct Like an OwnerFocus on A-PlayersUnderstand the WhyFocus on ImpactAdapt and EvolveCompensation And Growth PotentialSalary depends on qualifications and experience. This is an excellent opportunity for ambitious, hardworking individuals eager to lead in one of the fastest-growing behavioral health companies in Colombia and the US.Seniority levelExecutiveEmployment typeFull-timeJob functionHuman ResourcesIndustriesMarketing ServicesReferrals increase your chances of interviewing at elev8.io by 2x #J-18808-Ljbffr