Customer Success Associate - A Key Role in Our Growth Strategy About the Job: We are seeking a skilled and passionate Customer Success Associate to join our team. This is an exciting opportunity for someone who enjoys working with customers, navigating change, and growing in a fast-paced environment. - This role involves collaborating with a team of experienced professionals to manage a shared install base of customers, providing support through various channels, and developing strategic recommendations to enhance customer engagement with our platform. - The successful candidate will have 1-3 years of experience in a Customer Success or Customer Facing role, excellent problem-solving skills, and the ability to thrive in a dynamic environment. Responsibilities: Main Responsibilities: - Work collaboratively on a team to support customers across various channels. - Analyze customer objectives, account usage patterns, and develop tailored strategies to enhance customer engagement. - Lead strategy calls to educate customers on the value of our platform. Requirements: Key Requirements: - Fluency in English, Spanish, and Portuguese is required. - Experience in a Customer Success or Customer Facing role. - Excellent problem-solving skills. - Able to thrive in a fast-paced environment. Benefits: We Offer: - A global company where you can do your best work. - The opportunity to learn from others and grow your career through skill development and performance-based progression.