Diagonal 25G No. 95A - 85, Edi, Bogota, Colombia, Colombia G OBJECTIVE OF ROLE The Business Analyst will work on various technology projects and initiatives, focusing on Digital projects. They will be part of the digital technology capability team, responsible for identifying business needs and proposing solutions, with an emphasis on customer satisfaction, innovation, relationship building, change management, and achieving positive results. The Business Analyst will facilitate and coordinate communications regarding high-level and detailed requirements, specifications, diagrams, data, and process models with project team members. They will also play a key role in application support activities. KEY RESPONSIBILITIES Analyze business challenges and recommend IT solutions, develop current and future business processes, define interface requirements, and resolve issues affecting business processes across multiple systems. Conduct data analysis for new processes, support business process redesign, and facilitate requirements gathering. Perform fit-gap analysis for software evaluations. Translate business requirements into functional specifications, data models, and test cases. Develop detailed specifications and use case scenarios. Collaborate with technical analysts to develop technical specifications and assist users in developing procedures. QUALIFICATIONS Bachelor's degree, preferably in Accounting CPA or equivalent (e.g., CCA) required EXPERIENCE At least 2 years of experience. Strong interpersonal, relationship management, negotiation, analytical, and problem-solving skills. Proficient in business process analysis, system analysis, data analysis, requirements development, and familiar with MS Office, MS Project, Visio, and audit principles. Understanding of business processes in relevant areas is essential. QUALIFICATIONS B.E./B. Tech Knowledge of business analysis and software development methodologies 5+ years of audit experience ABOUT US IGT Solutions (IGT) is dedicated to simplifying complex customer interactions and delivering seamless experiences through integrated BPM, Technology, and Digital Services & Solutions. Established in 1998, employing over 20,000 specialists across multiple countries, serving more than 75 clients globally. EQUAL OPPORTUNITY DISCLAIMER We provide equal employment opportunities regardless of age, gender, race, religion, or other protected statuses, and maintain a non-discriminatory environment. #J-18808-Ljbffr