We’re hiring! Legal Assistant - Barranquilla | Are you passionate about legal services and customer support? Join a top U.S. law firm, and help clients with traffic ticket issues directly from Barranquilla! - Location: Smart Office Center - Cra 51B #80-58, Piso 21 - Start Date: May 30th - Full Time: 45 hours/week | Availability from Monday to Sunday between 8:00 a.m. - 8:00 p.m. ⸻ What you’ll do: - Provide legal advice to clients with traffic tickets in the U.S. - Handle inbound calls, assess the case, explain legal fees, and close the sale - Convert at least 50% of your calls into successful case sales - Process payments during the call and manage follow-up communication - Track legal cases and interact with courts, meeting strict deadlines - Manage high call volume, especially on Mondays ⸻ Your profile: - High school diploma - 6 months - 1 year of experience in customer service, legal support, billing or collections - Strong communication skills in both English and Spanish - Tech-savvy with office software and phone systems - Ability to multitask and stay organized under pressure - Professionalism, attention to detail, and teamwork ⸻ We offer: - Attractive performance bonuses based on quality and conversion - Full 2-week training (Mon-Fri) - Growth opportunities for top performers - Indefinite-term contract - Transportation allowance - Access to Solvo University: FREE Excel & English courses for you + one family member! - Compensation fund, exclusive discounts & more! ⸻ Ready to take your legal career to the next level? Join a U.S. law firm, make an impact, and grow with us! Application Question(s): - What is your salary expectation? **Experience**: - customer service: 1 year (preferred) **Language**: - English (required) **Location**: - Barranquilla, Atlántico (required)