At Kiwibot we are building the largest robotic last-mile delivery network to support operations in several environments from college campuses to cities across the US, Middle East & Asia. We believe that the future will be powered by clean and effective technological solutions and that everyone should have the access to receive anything at a low or no cost. As an Operations Coordinator, you will have the opportunity to be part of our Kiwibot U Startup Program, a **4 to 6-month international program **that seeks to empower **young Colombian talent **and give them the **opportunity to have their first work experience **in a tech startup. You will have the chance to **know Kiwibot inside out **and **experience the real tech startup environment **through **intensive training and exposure **. **Location**:Medellín, the United States, the Middle East or Asia. The program is a theoretical-practical (20/80) experience in which you will understand the primary traits needed to thrive in a fast-paced startup like Kiwibot. It is divided like this: - Introduction to Kiwibot and training (1-3 weeks) - On-field intensive training (15-20 weeks) - Experience debriefing (1-3 weeks) Time off (according to colombian labor law) The exact duration of each section is an estimate and can change during the curse of the program. **What does a day of intensive training look like?** - Prepare the robots and make sure they are working well before and after operations. - Do Daily, weekly, monthly and quarterly reports. - Build a launch plan and budget for each new site you're launching to operationalize a fleet of robots in a matter of weeks. - Continually innovate on launch playbooks to help scale our other cities. - Drive initial adoption of the service through launch marketing campaigns in close coordination with our partners as well as our Central Operations team. - Be an operations point-of-contact for our partner POCs and other stakeholders for tactical actions. - Work cross-functionally with our Operations, Business Development and Engineering tactical teams to streamline processes and tactics. - Have an owner mentality on all performance KPIs for a best-in-class robot delivery service for your site/s. **If you are chosen to be a Campus Coordinator the intensive training program will include**: - Deployment and Undeployment processes (material check). - Campus engagement activities to achieve greater brand recognition. - Accompany robots with accidents, technical problems or stuck robots. - Accompany the restaurants before the start of each operation, in order to ensure that the platforms and the delivered implements are working properly. - Monitor which robots enter the operation each day: - Ensure that the robot fleet is complete and in good condition taking into account the campus inventory. - Check that all robots have inner bags. - Ensure that the robots have their personalized numbering Sticker. - Ensure that robots have Contact Stickers (state laws) and general information (no recording). - Rescue of robots if necessary. **This job might be the right one for you if you are**: - Fluent English speaker and writer. - Highly adaptable and resilient. - Resourcefulness. - Have problem-solving and decision making skills. **Perks & Benefits for completing the program** Once you finish the program and meet the minimum performance criteria, you will receive: - A completion certificate of the program. - A recommendation letter from Kiwibot for you to use as a reference with other companies. - Priority on our HR selection processes whenever we open new positions in the company. - Access to Platzi so you can keep developing your skills even further. - International Experience. - Being part of a Tech startup. - Learn about robotics and business This is your chance to join this amazing company and deliver emotions around the world. APPLY NOW!