We are seeking a seasoned observability expert to join our team in improving enterprise application reliability and performance optimization. Job Overview This role is responsible for deploying and managing technology to advance monitoring, logging, and tracing practices. You will collaborate with application owners to implement observability solutions, providing our organization with relevant insights into the behavior of critical applications. Your Key Responsibilities: - Administer and integrate monitoring systems into our BigPanda Monitor of Monitors (MOM), ensuring a comprehensive view for operators. - Implement and administer observability tools, including Dynatrace, for comprehensive visibility into system performance. - Analyze system performance metrics, identify optimization opportunities, and collaborate with development teams to implement improvements, ensuring scalability. - Participate in incident response activities, applying expertise to quickly identify issues and conduct post-incident reviews to recommend preventive measures. - Develop best practices for observability and share knowledge with other team members through workshops and detailed documentation, promoting continuous improvement. The Essentials - Your Qualifications: - Bachelor's degree or equivalent years of relevant work experience. The Preferred - Nice to Have: - Typically requires 5+ years of overall relevant technical experience. - 3+ years of experience with Dynatrace implementation and administration. - 1+ year of experience with other APM tools, e.g., New Relic, AppDynamics, Zabbix, Prometheus, SolarWinds, Avantra, or LogicMonitor. - 3+ years of experience in enterprise software engineering with modern programming languages and frameworks. - Experience with distributed systems, microservices architectures, and cloud computing platforms. - Windows and Linux administrator experience. - 1+ year of experience working in an Agile/Scrum environment. - Experience with containerization technologies such as Docker and Kubernetes. - Experience with Terraform. - Ansible experience. - Experience with ServiceNow integration. What We Offer: A competitive compensation package that includes various benefits and perks, reflecting our commitment to employee well-being and satisfaction. - Comprehensive mindfulness programs with premium access to Calm. - Volunteer Paid Time off available after six months of employment for eligible employees. - Company volunteer and donation matching program – your volunteer hours or personal cash donations to eligible charities can be matched. - Employee Assistance Program. - Personalized wellbeing programs through our OnTrack initiative. - On-demand digital course library for professional development...and more.