Key Responsibilities - Solution Architecture and Design: Lead discovery and requirements gathering sessions with clients to understand their specific use cases and business objectives. Translate these insights into well-defined solution architectures and actionable implementation plans. - Tangible Asset Development: Design and document comprehensive solution architectures tailored to client needs, aligning with our Professional Services methodologies and best practices. Develop and deliver tangible assets for Professional Services engagements (e.g., proof-of-concepts, custom configurations, integration blueprints). - Liaison Role: Act as a key liaison between Professional Services, Product, and Engineering, channeling client feedback to inform product development and service offerings. - Enablement and Training: Conduct engaging enablement sessions, workshops, and training programs for Professional Services clients to facilitate successful adoption and maximize their utilization of our technology. - Technical Problem-Solving: Proactively identify and propose creative, scalable technical solutions within the context of Professional Services engagements to address complex client requirements. Leverage your strong web development skills and understanding of web application behavior to investigate, diagnose, and resolve technical challenges encountered during Professional Services implementations and client engagements.