About Improvado Improvado is a fast-growing,AI-powered marketing intelligence platform trusted by globalenterprises like ASUS, Docker, and Activision. We simplify complexdata for marketing teams, enabling smarter budget decisions,campaign optimization, and ROI growth. Fresh off a $34M Series Afunding round, we’re scaling rapidly and seeking passionateproblem-solvers to join our mission. Your Impact As an Analyst,you’ll be the frontline hero for marketers, resolving critical dataproblems that drive their strategic decisions. Your work ensuresour platform delivers accurate, actionable insights—directlyimpacting client success and our product’s evolution. What You´llDo - Solve Complex Data Challenges: Investigate issues like missingReddit conversions by tracing data pipelines from source (API) toSQL transformations. - Engage & Empower Customers: Communicatevia Helpdesk (Jira) and sometimes using video calls (Google Meet),turning technical roadblocks into trust-building moments. - DriveProduct Excellence: Collaborate with Engineering, Product, andCustomer Success teams to escalate bugs and shape solutions. -Become a Platform Expert: Master Improvado’s tools (SQL) andmarketing APIs (Facebook, Reddit) to deliver swift, accurateresolutions. - Build Knowledge: Document recurring cases tostreamline future troubleshooting. What You Bring - TechnicalProficiency: - 1+ year in technical support or a similar role. -SQL skills (SELECT, filtering, aggregates); familiarity with windowfunctions or ClickHouse/Postgres is a plus. - Customer-FirstMindset: Passion for translating technical details into clear,empathetic solutions. - Collaborative Spirit: Thrive incross-functional teams and fast-paced environments. - FluentEnglish: Communicate complex ideas clearly to global clients. WhyImprovado - Work Flexibly: Remote-first culture with asynchronouscollaboration and results-driven hours. - Shape the Future: Workdirectly with enterprise clients and influence a product used byindustry leaders. - Generous Time Off: 27 days PTO + US holidays -Vibrant Culture Ready to Untangle Data & Empower Marketers? Ifyou’re curious, proactive, and eager to grow in a scaling startup,apply today! Let’s transform marketing intelligence together.#J-18808-Ljbffr