JOB DUCK IS HIRING CLIENT HAPPINESS COORDINATORS **Duties and responsibilities will include but are not limited to the following: - Developing and maintaining strong relationships with existing clients. - Organizing and scheduling quarterly business reviews with clients. - Creating, maintaining, and sending client satisfaction surveys to measure possible areas of improvement. - Providing support to client requests with friendly, accurate, and timely information. - Performing administrative duties, such as mailing, calendaring, and telephone communication. - Maintaining client records. - Building a rapport with clients **To be considered for this opportunity, you should have the following: - **At least one year of experience in a related position or a related qualification.**: - Advanced or native-level English skills (written and spoken). - Client-oriented. - Excellent interpersonal skills. - Strong organizational skills. - Attention to detail. - Excellent written and verbal communication skills. - Ability to maintain confidential information. - Problem-solving skills. - Your own reliable and updated PC, a headset, and good internet speed (at least 30mb/s). **What can Job Duck offer you? - Total Annual Compensation of USD 10,800 - USD 13,500 USD dependent upon experience - Paid Time Off - Holiday Pay where applicable - Eligible for Pay Raises every six months - Eligible for Annual Bonuses - Referral Bonuses - 100% Remote/Home Based Position - Full Time - Long-Term Career Opportunity - Parental Leave - Professional Development and Training opportunities - Dedicated Team Member for ongoing support during employment - Core Value Alignment Are you looking for a work-life balance? Duck for it! Do you have your own equipment to work from home?