The Technical Account Manager (TAM) ensures clients' successful onboarding, integration, and support using our inventory optimization solution. This hands-on, technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills. Key Responsibilities - Client Collaboration:Partner with clients to define and document their data integration needs. - Educate clients on data requirements, formats, and best practices. - Data Integration & Validation: - Support clients in extracting and validating data, ensuring accuracy and integrity. - Conduct detailed analysis of initial data sets, addressing discrepancies proactively. - Technical Configuration & Automation: - Build and optimize SQL queries, and API requests, and configure internal tools. - Design scripts and workflows to automate routine data extraction processes. - Provide technical insights during pre-sales to demonstrate how our solutions align with client needs. - Deliver ongoing support to ensure successful solution implementation and adoption. Requirements: Tech Skills & Qualifications - 4+ years in technical roles like TAM, Data Analyst, or Developer. - Proficiency in SQL, scripting (Python/ Ruby), and data processing. - Experience with APIs, ERP, and BI applications. - Familiarity with YAML, JSON, ERPs, databases, and ETL data pipelines. - Bachelor’s degree in Computer Science, Information Technology, Industrial and Management or related fields. - Fluent in Spanish and English - 3+ years in client-facing roles providing technical support, consultancy, solutions or account management. - Ability to translate technical concepts for non-technical stakeholders effectively. #J-18808-Ljbffr Sales