Position : Sales Development Representative Work Hours (Client) : (tentative) Work a 6-day schedule with availability on Saturday mornings (golden hours: 9 AM–12 PM) — offset during the week Pay Range : $1200 - $2000 USD/month (varies based on skill set and experience level) Location of Search : Latin America, South Africa Work Location : REMOTE Company/Client Overview: The SDR will be the first point of contact for potential customers, responsible for warming up leads, handling objections, and ensuring a smooth handoff to our estimators. This person must be charismatic, empathetic, and energetic, with the ability to establish rapport quickly and create a positive experience for every customer interaction. Duties and Responsibilities: Conduct pre-calls to leads the day before their scheduled estimates to build rapport, provide company information, and set expectations. Follow up after estimates to address questions, handle objections, and encourage customers to move forward. Proactively reach out to leads in the CRM (Housecall Pro) that may have fallen through the cracks, setting up new appointments or re-engaging them in the process. Confidently deliver the company’s elevator pitch, highlighting our value and differentiators. Handle objections with professionalism and care, working to overcome hesitations and move leads toward a decision. Keep CRM data (Housecall Pro) updated with accurate notes and follow-up tasks. Collaborate closely with estimators and leadership to ensure a seamless customer journey. Minimum Requirements: Language requirement: Fluent in English (spoken and written) Education: Bachelor's Degree (ideally) Experience: 3+ years of related experience Proven experience in B2C sales , telemarketing, or a similar customer-facing role (must be confident in handling objections — not just learning on the job). Exceptional communication skills: c harismatic, empathetic, and able to build rapport quickly. Comfortable delivering persuasive elevator pitches and overcoming objections. Energetic, personable, and enjoys engaging with customers daily. Experience with CRM systems (Housecall Pro preferred) and a willingness to learn new tools. Strong organizational skills with a focus on follow-up and pipeline management. Self-motivated with a sense of urgency and ability to work independently.