Who We Are Vitech Consulting is a dynamic and fast-growing IT consulting company in Colombia. We specialize in providing world-class IT solutions to businesses ranging from startups to established enterprises, internationally. We?ve built a strong reputation for delivering exceptional service while fostering a people-first culture where innovation, teamwork, and growth thrive. The Position We are looking for a full-time IT Consultant who loves solving problems, enjoys working with people, and has a passion for technology. If you?re curious, resourceful, and excited to work in a collaborative environment, Vitech is the place for you. Responsibilities - Take on a wide variety of tasks involving client interactions. - Listen to client issues to document and coordinate a timely resolution. - Perform a wide variety of tasks across a diverse set of computers, devices, servers, and applications. - Diagnose and resolve desktop, software, and network problems related to functionality, connectivity, management, and monitoring, or other software and hardware problems. - Document solutions and procedures in detail. Qualifications - Fluency in English is a must-have for this role, with a minimum requirement of a C1 level of proficiency. - One year of experience in the field of IT. - Very strong customer service skills. - Ability to explain technical issues to non-technical people in English. - Strong knowledge of operating systems, desktop applications, email clients, and basic networking. - Capability to handle and track a variety of tasks, technical as well as administrative, at one time. - Attention to detail. - Valid Passport. What We Offer - Competitive salary starting at 6 million COP, with opportunities for growth. - Hybrid Work Flexibility ? Our hybrid model lets you enjoy the best of both worlds: collaborating at the office and working remotely. - Certification Bonus ? We reward you for obtaining certifications that enhance your skills. - Extensive Training ? In industry best practices and cutting-edge tools. - Quarterly Fun Team Outings ? Because great teams bond beyond the office. - First Friday Lunch ? Every month, we vote for a restaurant, and Vitech takes care of the rest. - Full Kitchen & Stocked Fridge ? Enjoy a wide variety of snacks, drinks, and food anytime. - Fun Breaks ? Board games and ping pong to recharge during the day. - Modern Work Environment ? Comfortable office workstations and high-end MacBook Pros for every consultant. - All Legal Benefits ? EPS, pensión, cesantías, paid vacations, parafiscales, maternity/paternity leave, public holidays, and more. #J-18808-Ljbffr