Business Development Specialist We are seeking a highly skilled Business Development Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment, collaborating with a talented group of professionals. This role involves overseeing and assisting account management and merchant support tasks. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to adapt to changes in product and procedures. Key Responsibilities: - Oversee phone and ticket queues from partnered merchants - Work with merchant accounts to ensure successful onboarding and satisfaction - Measure NPS reviews and scores - Complete tasks and projects assigned by management - Track and manage KPIs Requirements: - Proven experience in business-to-business support and/or account management - Excellent communication and listening skills - Intermediate to advanced computer skills - Ability to adapt to changes in product and procedures What We Offer: - A dynamic and supportive work environment - The opportunity to work with a talented group of professionals - Professional development opportunities How to Apply: If you are a motivated and results-driven individual with a passion for business development, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter through our online application system. Apply Now