Job Description We are seeking a highly skilled Counselor to join our team in Bogotá, Colombia. The ideal candidate will possess excellent communication skills, be detail-oriented, and have the ability to work effectively with people. Key Responsibilities: - Answer incoming calls promptly and courteously, providing quality service to members through services including Exchange, Membership, Getaways, and Telemarketing. - Service the needs of members via telephone/mail/faxes/walk-ins, through educating them on Interval's services, providing accurate information, and assessing their vacation/travel needs. - Achieve sales goals of Membership renewals, Interval Preferred sales/renewals, Exchange, and Getaway confirmations as well as quality service standards. Requirements: - High school diploma required. - Minimum 6 months experience working in a sales and service industry. - Commitment to taking an English course within the first year of employment. - Excellent telephone etiquette and organizational skills. - Ability to deal effectively with people and work shifts as needed. Benefits: Commissions available for successful performance.