Program Manager Role Overview: As a Program Manager, you will be responsible for overseeing the end-to-end management of programs aimed at fostering customer loyalty. The ideal candidate will possess excellent communication skills, analytical abilities, and experience in managing administrative tasks. Key Responsibilities: - Manage programs aimed at improving customer retention. - Develop and implement strategies to enhance customer engagement. - Collaborate with cross-functional teams to achieve program objectives. - Monitor program performance and make data-driven decisions. Requirements: - Bachelor's degree in Business Administration, Marketing, or related field. - 1-2 years of experience in administrative roles or customer-facing positions. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). - Knowledge of CRM software is a plus. - Ability to work in a fast-paced environment and prioritize multiple tasks. What We Offer: - Opportunity to join a dynamic team and contribute to the success of our customer loyalty program. - A challenging and rewarding work environment in the retail sector. - Professional development opportunities and the chance to grow within the organization. Our Culture: At our company, we value diversity, equity, and inclusion. We strive to create an inclusive workplace where everyone feels valued and has equal opportunities to grow. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.