**Logistics Operations Analyst Hybrid - 3 days onsite **Location: Medellín, Colombia Company brief: We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace! We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way. **Responsibilities**: Perform Operational activities related but not limited to: - Track and trace: contacting carriers/shippers/customers in order to obtain or provide relevant information regarding the load at any given point of the load life cycle. This includes the collection of any load related documentation to support the billing process - Load Building: being responsible for all data entry activities into the system resulting in the perfect translation of the logistics requirements in the platform. - Appointment setting: contacting shippers/receivers in order to comply with their delivery/pickup scheduling systems so we can guarantee the transfer of merchandise between them and the carriers. - Abide to the hours of operation schedule assigned during the signing of the offer - Attending meetings and taking minutes - Performing research - Have the disposition to be coached and guided Requirements and skills: - English Level B2+ - Eager to learn and work with various departments in the company. - Excellent verbal and written communication skills. - Proficiency in Microsoft Office. - Ability to multitask. - Located in Medellin, Antioquia **What we offer**: Inclusive environment Daily breakfast Food and transportation Bonuses Health Insurance Coverage (Plan Complementario Sura or EMI) Gym Membership & active rest Professional and Personal Growth Opportunities We Work a USA Calendar Tipo de puesto: Tiempo completo Salario: $2.500.000 - $2.600.000 al mes