Job Description Pharmbills Bogota, D.C., Capital District, Colombia seeks an experienced and skilled Help Desk Technician to join their dynamic team. The ideal candidate will possess excellent technical expertise, a customer-focused mindset, and the ability to work both independently and within a collaborative environment. This is a contract position with opportunities for professional growth and skill development. The successful candidate will engage with a diverse and supportive international team, fostering innovation and delivering exceptional results. Key responsibilities include: - Managing equipment inventory, procuring, preparing, and maintaining equipment. - Coordinating equipment deployment, returns, repairs, and replacements. Required Skills and Qualifications Technical Expertise: - Proficient in Windows and macOS operating systems. - Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN). - Experience with IT service management tools like Jira. - Familiarity with Microsoft Office Suite and common business applications. Soft Skills: - Strong problem-solving abilities and attention to detail. - Excellent communication skills, both verbal and written. - A customer-focused mindset with a proactive approach to service. - Ability to work both independently and within a collaborative team. - English: B2+ level or higher. Benefits Global Collaboration: Engage with a diverse and supportive international team. Professional Growth: Access to opportunities for skill development and certification. Innovative Environment: Be part of a forward-thinking organization at the forefront of outstaffing. Others The ideal candidate will be able to work effectively in a fast-paced environment, prioritize tasks, and maintain high levels of productivity while meeting deadlines. If you're a motivated and organized individual with excellent technical skills, we encourage you to apply for this exciting opportunity.