Software Development Role We are looking for a highly skilled Software Engineer to join our team. About the Job The successful candidate will be responsible for designing, developing, and deploying applications that power various medical front office workflows. These workflows include appointment scheduling, financial clearance, and inquiry handling. The ideal candidate will have experience with real-time voice AI systems and strong understanding of healthcare workflows and data. Key responsibilities will include leveraging cloud-based service providers to design and implement production-caliber applications, ensuring real-time performance of voice AI applications, and contributing to ongoing improvement of telemetry and system reliability monitoring. Additionally, the candidate will ensure compliance with HIPAA and other regulatory standards while implementing voice AI solutions. Required Skills - Experience developing and deploying real-time voice AI systems using technologies like ASR (e.g., Whisper, DeepSpeech), TTS (e.g., Amazon Polly, Google WaveNet), and conversational AI (e.g., Rasa, Dialogflow, Amazon Lex) - Strong understanding of healthcare workflows and data, with an emphasis on prior experience with administrative processes for U.S. healthcare providers and payers - Prior experience with building and deploying production AI applications is preferred Benefits As a valued member of our team, the successful candidate will enjoy a competitive salary, opportunities for professional growth and development, and a collaborative work environment. The ideal candidate will be able to contribute meaningfully to team-based development work in a hybrid (on-site / remote) environment.