✨ Are you ready to tackle new challenges and thrive in a supportive, close-knit team while you grow both personally and professionally? Join a group with a clear mission: “TRANSFORMING lives by being the most reliable TECHNOLOGICAL partner”! What are we looking for? – Senior Business Analyst Remote Role (LATAM) Curious, analytical-minded professionals who enjoy solving complex problems, taking ownership, and driving business transformation. If you are passionate about gathering insights, fostering cross-functional collaboration, and making a meaningful impact, this could be the ideal opportunity for you! Your Impact – Key Responsibilities for Senior Business Analyst (Remote LATAM) - Work closely with stakeholders to elicit and document detailed business and functional requirements. - Analyse business processes, identify gaps, and make recommendations for improvements and optimisation. - Transform data and stakeholder input into actionable business insights to support decision-making. - Act as a trusted partner between business units, technical teams, and project managers to ensure requirements are clearly understood and implemented. - Develop user stories, process maps, and business cases to support new initiatives and ongoing projects. - Drive continuous improvement and best practices within the analysis process, ensuring clarity and engagement throughout the project lifecycle. - Support testing and user training to ensure successful delivery and adoption of solutions. - Document processes, deliverables, and recommendations in a clear, concise, and accessible manner. What you need to succeed – Senior Business Analysis Experience & Business Process Improvement Skills - At least 4 years of experience as a Business Analyst in tech-oriented environments, with proven experience in the banking industry (required). - Demonstrated experience in eliciting, documenting, and validating requirements for large, complex projects. - Strong ability to analyse business workflows, data, and processes to drive tangible improvements. - Skilled in requirements management tools (e.g., Jira, Confluence, Trello) and general office suite (Excel, Power Point, etc.). - Experience working with multidisciplinary teams across Latin America or globally. - Excellent written and verbal communication skills in English (Intermediate+ level); proficiency in Spanish is a strong plus. - Proactive attitude, critical thinking, and a focus on user and stakeholder experience. Nice to Have – Advanced Business Analyst Capabilities & Industry Knowledge - Certifications such as CBAP, PMI-PBA or similar. - Exposure to Agile, Scrum, or Lean methodologies. - Understanding of digital transformation initiatives or software development life cycle (SDLC). - Familiarity with data analysis or visualisation tools (Power BI, Tableau, etc.). - Experience in industries such as fintech, healthcare, or telecommunications is a plus. Why join us? – Senior Business Analyst Remote Work Culture & Benefits - 100% remote position – Work flexibly from anywhere in LATAM. - Permanent contract – Build a long-term career in a growing, values-driven company. - Continuous learning ecosystem – Upskill and expand your knowledge with Sofka U, mentoring, coaching, and peer-to-peer sessions. - Collaborative environment – Join a supportive, multicultural team dedicated to professional growth, wellbeing, and making an impact. - Wellbeing support – We care for your professional, physical and emotional health with wellbeing programmes and flexible working hours. Ready to grow as a Senior Business Analyst? – How to Apply (Remote LATAM Opportunities) SHARE YOUR STORY and become part of our journey! If you have a passion for analysis, business optimisation, and delivering value through technology, we want to meet you. Apply today and take your skills to the next level with us!