PAY TRANSPARENCY: earn between $17.00 and $17.50 plus digital tips!* Join Our Team Potbelly Sandwich Shop is looking for friendly, outgoing individuals who thrive in a fast-paced, positive environment. Since 1977, we've grown from a small antique store to a nationally recognized neighborhood sandwich shop with over 400 locations across the U.S. Are you ready to become part of our growing Potbelly Nation? Role Overview The Shift Leader manages and develops team members to ensure excellent product quality and customer service, while building sales and controlling costs during each shift, aligning with Potbelly values. What’s In It For You: Competitive pay Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) with company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities **Eligibility requirements must be met and maintained to qualify** Candidate Qualifications Customer-focused with a friendly demeanor Strong communication skills Problem-solving abilities Comfortable with noise and fast-paced environments Ability to manage allergens and handle kitchen heat; knife skills are a plus Must be at least 18 years old Preferred: 1+ year supervisory experience in food service or retail Ability to stand/walk for 8-9 hours, lift up to 50 pounds In Illinois, food safety certification within 30 days of employment is required Job Responsibilities Lead shift team, assign tasks, and provide feedback Ensure security and health standards are met Manage cash handling and prepare food products efficiently Maintain cleanliness and safety standards Handle customer complaints effectively Other duties as assigned All Shift Leaders and Managers must pass a Food Safety Certification course through the appropriate state or national body. Failure to pass after two attempts disqualifies continued employment in a leadership role. Application Information Applications are accepted on an ongoing basis. There is no specific deadline. *Potbelly cannot guarantee tip earnings.* Diversity & Equal Opportunity Potbelly promotes an inclusive environment respecting all individuals’ abilities and differences. We are an equal opportunity employer, considering all applicants regardless of race, religion, disability, age, sex, sexual orientation, gender identity, national origin, veteran status, or protected characteristics. #EJ #J-18808-Ljbffr