EXL Bogota, D.C., Capital District, Colombia Senior BPO Recruitment Manager – Hybrid EXL Bogota, D.C., Capital District, Colombia Get AI-powered advice on this job and more exclusive features. Talent acquisition Supervisor | Senior Recruiter | Psychology Do you have experience leading recruitment strategies in the BPO sector? Are you passionate about attracting and developing high-impact talent? If so, this opportunity is for you! At EXL, we are looking for a Senior BPO Recruitment Manager to join our team in Bogotá. This strategic role will be key in leading talent attraction initiatives, optimizing recruitment processes, and managing recruitment teams for both local and international operations. Responsibilities This role will focus on managing the BPO services recruitment team in activities such as sourcing, interview scheduling, and other recruitment administration tasks for open requisitions. This is a hybrid role, with on-site work 3 days per week at the EXL Bogotá office. Oversee the recruiting team’s intake and data entry for opening, updating, and maintaining SRFs with job requirements in the Applicant Tracking System (ATS), as well as posting positions to job portals. Ensure accurate data entry in the ATS and HRIS for the seamless onboarding of selected candidates. Conduct thorough screening calls to assess candidate fit before referring them to Hiring Managers for interviews, ensuring the team follows the same standards. Determine applicant requirements by reviewing job descriptions and qualifications; schedule intake calls with Hiring Managers to clarify requirements. Ensure the team maintains accurate and up-to-date candidate workflow statuses in the ATS. Perform other duties as assigned. Requirements Minimum of 10 years of recruitment experience, with at least 3 years in a leadership role. Proven experience in high-volume hiring for operational, administrative, and leadership roles in the BPO sector. Proficiency in recruitment technology tools (ATS, LinkedIn Recruiter, CRMs, etc.). Advanced English (spoken and written) – essential for working with global teams. Strong analytical skills to interpret recruitment metrics and make data-driven decisions. Ability to lead diverse teams, foster professional development, and manage multiple projects simultaneously. Strategic mindset, critical thinking, and excellent communication skills. Conditions Hybrid work model: 3 days on-site at the EXL Bogotá office and 2 days remote. Annual performance bonus. Must be located in Bogotá, Colombia. Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and/or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment, as well as possible legal action against the impersonator(s). AI Screening Notice – EXL may use artificial intelligence to generate insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final hiring decisions are made by the recruiting and hiring teams after considering a candidate’s complete profile. As a candidate, you may opt out of this AI screening process without any negative impact on your employment opportunity with EXL. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Human Resources Industries Business Consulting and Services Referrals increase your chances of interviewing at EXL by 2x Get notified about new Recruitment Manager jobs in Bogota, D.C., Capital District, Colombia . Bogota, D.C., Capital District, Colombia 4 days ago Bogota, D.C., Capital District, Colombia 3 months ago Bogota, D.C., Capital District, Colombia 1 week ago Onsite - Human Resources Business Partner Bogota, D.C., Capital District, Colombia 2 days ago Bogota, D.C., Capital District, Colombia 4 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago HR Business Partner - Remote Work | REF#1897 Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr