Semi Senior Production Support (Experience in MongoDB, PostgreSQL & TypeScript/Js) IRC269336 Join to apply for the Semi Senior Production Support (Experience in MongoDB, PostgreSQL & TypeScript/Js) IRC269336 role at GlobalLogic . Description Our client anticipates an increase in production support activities in the near future to support its growing business requirements. They would like to engage GlobalLogic (GL) services for back-end production support. Support/Operating Hours: Standard working hours, Eastern Standard Time. Requirements MongoDB PostgreSQL TypeScript Job Responsibilities This role involves providing production support for our client. The engineer will join the existing client development team, participate in meetings, and primarily monitor the production system to provide necessary support. The engineer must learn the client systems and understand component interactions. Responsibilities include receiving incidents from the Customer Services team, analyzing them based on guidelines, reviewing production logs, and deciding whether to escalate to the development team or resolve via data change scripts. The engineer will write these scripts with support from the current GL team. What We Offer Culture of caring: An inclusive environment that prioritizes people, acceptance, and belonging. Learning and development: Opportunities for growth, training, and skill enhancement through programs like Career Navigator. Interesting & meaningful work: Engaging projects that impact clients worldwide and foster innovation. Balance and flexibility: Work-life balance with flexible roles and arrangements. High-trust organization: A culture of integrity, honesty, and ethical practices. About GlobalLogic GlobalLogic, part of Hitachi Group, is a digital engineering partner helping major companies innovate and transform through digital products and services since 2000. #J-18808-Ljbffr