**About the client**: The largest free loyalty program in the USA and the first-ever jersey badge sponsor of the Golden State Warriors. The headquarter is in the San Francisco Bay Area and 12 offices worldwide. Our employees enjoy a fast-paced, friendly environment where creativity and teamwork are valued and results are recognized. Join our team to experience the best of both worlds: a large, profitable, multinational company with the rapid growth and agility of a startup. **Project Description**: - As a Technical Program Manager, you'll work hand-in-hand with product development teams to drive the delivery of new products and infrastructure using industry best practices in program management and Agile methodologies. - You will work with stakeholders to plan requirements, manage program schedules, identify/mitigate risks, and communicate progress. - This role requires a technical background to deliver the overall program/project and to effectively partner with the Product Development team (design, product management, development, and QA.). **Responsibilities**: - Manage product development programs and drive their on-time delivery against objectives. - Identify dependencies, risks, impediments, and misaligned priorities/opportunities across the enterprise, and then guide teams through thoughtful resolution processes. - Establish clear visibility into program plans and progress, across levels, disciplines, and BUs, to ensure transparency and alignment of enterprise-wide stakeholders. - Improve processes, standardize tools, and establish robust documentation systems spanning the full product development lifecycle. - Assist product development teams in making critical resource planning/allocation decisions. - Anticipate and track operational risks associated with the product development planning process. **Requirements**: - Strong knowledge of project and program management methodologies, techniques, processes, and approaches thorough knowledge of modern software development principles and practices, especially Agile - Bachelor's degree or equivalent, preferably in technology, from an accredited college/university - 4 - 6 years of proven experience as a technical program manager working with product development teams on building and implementing SaaS solutions and/or in an operations role supporting an engineering organization. - Proven success in managing increasingly complex, cross-functional programs over time - Solid track record of managing parallel projects/programs - Experience managing a cross-functional project team of 15+ people - Ability to conduct tradeoff analysis and develop written and oral briefings explaining the outcome of those analysis - Proven team player who embraces listening, straight talk, transparency, ownership, and accountability - Self-directed, results-driven, self-aware team member who demonstrates humility while building and extending trust