Join to apply for the Customer Care Sea Logistics Specialist role at Kuehne+Nagel Join to apply for the Customer Care Sea Logistics Specialist role at Kuehne+Nagel Get AI-powered advice on this job and more exclusive features. It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. The Sea Logistics Customer Care Specialist serves as a vital point of contact for customers, ensuring the delivery of timely and accurate information, effective resolution of inquiries, and overall satisfaction. This role is committed to providing exceptional service to internal and external stakeholders while managing a dedicated portfolio of house accounts, fostering long-term relationships, and driving customer engagement. How you create impact Deliver customer engagement, satisfaction, retention, and reactivation in close cooperation with Field Sales and the Operational Care Center. Build and maintain strong operational relationships through proactive daily interactions, regular client visits, and tailored advice. Achieve financial targets and support strategic business objectives. Monitor customer profitability and drive maximization of Gross Profit (GP). Identify and mitigate financial risks in collaboration with relevant stakeholders. What we would like you to bring Prior experience in freight forwarding, with a strong preference for expertise in Sea Logistics. Intermediate proficiency in English, both written and spoken, to communicate effectively across international teams and customers. Bachelor's degree in Business Administration, Industrial Engineering, International Trade, or related fields. What's in it for you Are you passionate about delivering top-tier customer experiences in a fast-paced logistics environment? As a key player in our Sea Logistics team, you'll take ownership of a personal portfolio, build lasting relationships, and navigate the intersection of operations and service. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Distribution, Supply Chain, and Customer Service Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Kuehne+Nagel by 2x Get notified about new Customer Care Professional jobs in Bogota, D.C., Capital District, Colombia . 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