¡Join the Tech 365 team as a collection manager! Main Responsibilities: - Monitor and optimize the daily performance of the team, supervising the fulfillment of collection goals. - Development of methodologies, motivation system and KPIs for the Collection team; ensuring that all collection activities comply with applicable laws and regulations, as well as company policies. - Actively coordinate with the Finance, Customer Service, and Legal departments. - Generate and analyze reports on collection trends, team performance, and key metrics for senior management. Implement continuous improvements in collection processes. **Requirements**: - Experience: 2-5 years in similar collection management positions, including leadership roles preferably in the Fintech sector and experience in predictive management and administration. - Education: Professional in Business Administration, Finance, Accounting or related areas. - English: Advanced level (essential). - Availability to work in Medellín. Skills Required: - Leadership and team management - Excellent negotiation skills - Analytical capacity and results orientation - Advanced skills in Excel and office tools - Effective and assertive communication - Conflict resolution - Planning and organization - Decision-making under pressure We Offer: - Salary: Between $3,500,000 - $6,000,000 COP per month (depending on experience). - Direct contracting with the company. - Opportunities for professional growth in an international group. - Continuous training. Tipo de puesto: Tiempo completo Idioma: - Inglés (Obligatorio)