About the Role Experian is seeking a skilled Billing Supervisor to manage daily operations and lead the billing team. The successful candidate will oversee team performance, ensure compliance with policies and regulations, and foster a positive work environment. Main Responsibilities - Team Leadership: Provide guidance to the billing team to ensure accurate billing services and responses to queries. - Process Management: Maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information. - Performance Management: Conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and address employee relation issues promptly. - Reporting: Create reports and indicators to support management decisions and improve process control. - Knowledge Transfer and Training: Ensure the proper flow of knowledge within the team by maintaining a comprehensive SOP structure and implementing training plans. - Process Improvement: Identify and recommend process improvements opportunities to enhance team efficiency and productivity. - Quality Assurance: Verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to SOX controls. About Experian As a global company in data services, Experian helps organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Requirements - Minimum of 5 years of related billing experience, with at least 2-3 years in leadership roles. - Bachelor's degree in Finance, Economics, Accounting, or other related fields. - Advanced English level. - Familiarity with electronic billing systems and ERP software (e.g., SAP, Oracle). - Knowledge of compliance regulations relevant to billing and finance. - Experience working within a team environment, demonstrating strong interpersonal skills. What We Offer - Competitive salary range: $470,000 - $600,000 per year. - COP currency.