Customer Service & Cross-Selling Agent (Call Center) – Bogotá, Colombia Location: On-site – Calle 93, Bogotá Job Type: Full-Time (42 hours/week) Work Schedule: Fixed shifts within the time window of 9:00 AM – 9:00 PM, with 2 days off per week English Level: B2+ to C1 Education: High school, technical, technologist, or professional Experience: No experience required (face-to-face sales experience is a plus) What We Offer: Base Salary: $2,850,000 COP Biweekly payments Performance bonus: up to $250,000 COP Unlimited sales commissions – no cap on earnings Role Responsibilities: Provide customer service over the phone Perform mandatory cross-selling on every call Work in a sales-driven call center environment Benefits: Choose 2 memberships after the first month: Laika, Spotify, or Netflix Welcome outing at 1.5 months Welcome bonus: $350,000 COP after 1.5 months Loyalty bonuses: $1,000,000 COP at the end of year 1 $1,000,000 COP at the end of year 2 $1,000,000 COP at the end of year 3 Ready to build your career in sales and customer service? Apply now and join one of the top BPO teams in Bogotá!