At Medtronic, you can begin a lifelong career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide. You’ll support customer service procedures, guiding external and internal customers, answering product-related questions. This position is based in Bogotá, Colombia, operating in a hybrid model. Responsibilities may include the following, and other duties may be assigned: Represent the company to external and internal customers, answer product-related questions, trace lost shipments, interpret and clarify customer orders for the shipping department, take orders or registrations, and, when necessary, connect customers to appropriate support or field staff. Manage web-based ordering or registrations, confer with management regarding customer credits, return goods for credit, identify quality assurance complaints, and write price differentials on mail orders. Approve allocation of stock in short supply, manage special price quotations and bids, pricing allowances, deductions, and adjustments. Manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment, and inventory systems, focusing on stock and allocation issues to maximize service levels. Required Knowledge and Experience: High school degree Experience with Microsoft Office One year of experience working with payment processing, data entry, customer service, or payable accounting Proficiency in Microsoft Excel is a plus Strong customer service skills Strong communication skills Previous Medtronic experience and intermediate English level are advantageous Physical Job Requirements The above statements are intended to describe the general nature and level of work performed by employees assigned to this position but are not an exhaustive list of all responsibilities and skills required. Benefits & Compensation Medtronic offers a competitive salary and flexible benefits package. Our commitment to employees is at the core of our values. We recognize their contributions, share in their success, and offer a wide range of benefits, resources, and competitive compensation plans to support every career and life stage. About Medtronic We lead global healthcare technology and boldly address the most challenging health problems facing humanity by searching out and finding solutions. Our mission — to alleviate pain, restore health, and extend life — unites a global team of over 95,000 passionate people. We are engineers at heart—putting ambitious ideas to work to generate real solutions for real people. From R&D labs to factory floors and conference rooms, we experiment, create, build, improve, and solve. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and commitment to diversity here . #J-18808-Ljbffr