About Us We are a fast-growing international company providing top-tier customer support solutions to global clients. Our Medellín team is expanding, and we’re looking for sharp, English-fluent professionals ready to grow their careers in a vibrant, supportive environment. Job Description We are hiring Call Center Representatives who will handle inbound and outbound calls in perfect English. You will support U.S.-based customers across various industries, ensuring high satisfaction and professional communication. Responsibilities - Handle customer inquiries via phone in a courteous, efficient manner - Provide accurate information and resolve issues with a customer-first attitude - Log interactions and follow up on pending requests - Collaborate with supervisors and peers to improve service quality Requirements - Fluent/Native-level English – accent-neutral communication is mandatory - Previous experience in a call center or customer support role is a plus - Tech-savvy with the ability to multitask in CRM and communication tools - Positive attitude, attention to detail, and excellent problem-solving skills - Availability to work U.S. business hours or flexible shifts Benefits - Competitive base salary + performance bonuses - Paid training and opportunities for promotion - Beautiful office in Medellín (optional hybrid/remote opportunities for top performers) - Friendly, energetic, English-speaking team environment - Work with U.S. brands and gain international experience Job Type: Full-time