Lead Workplace Experience Drive innovation, sustainability, and service excellence as a key member of our team. As Client Services Manager, you will lead a high-impact team delivering exceptional workplace concierge services. About the Role This is an opportunity to shape the future of workplace experience, lead strategic projects, and influence key stakeholders in a dynamic environment. - Oversee travel services, space booking systems, and switchboard operations while managing supplier relationships and ensuring compliance with corporate policies. - Drive strategic projects, optimise service delivery, analyse data for reporting, and act as the key liaison for stakeholders. Key Responsibilities 1. Unify a diverse team across travel, space booking, and switchboard operations. 2. Drive innovation, sustainability, and service excellence. 3. Lead strategic projects and influence key stakeholders. 4. Manage supplier relationships and ensure compliance with corporate policies. Requirements To succeed in this role, you will need: - Proven leadership experience managing cross-functional teams in workplace operations, facilities management, or client services within a corporate or multi-site environment. - Strong project management skills, with a proven record in complex corporate travel and workplace-related projects on time and within budget. - Excellent stakeholder engagement and communication abilities, including experience liaising with senior leadership, landlords, and external partners. - Data-driven mindset, capable of analysing occupancy, travel, and booking trends to inform strategic decisions and continuous service improvement.