Job summary Answers all incoming calls providing quality service to members through services including Exchange, Membership, Getaways and Telemarketing. When applicable, refers calls to proper department to ensure the member is serviced accordingly. Qualifications - Fluent on English or Portuguese - Must possess a high school diploma. - Minimum 6 months experience working in a sales and service industry. - Must possess excellent telephone etiquette. Responsibilities - Answers incoming calls promptly, courteously and efficiently following Interval International servicing standards to meet the demands of the incoming call volume. - Services the needs of the member via telephone/mail/faxes/walk-ins, through: - Educating members on Interval's services to help maximize their benefits by conducting welcome calls. - Providing accurate and complete information. - Assessing the vacation/travel needs of the member and meeting those needs through: - Placing a pending request - Depositing a week - Transacting an instant confirmation - Placing of flex waitlist requests - Offering and confirming members into Getaway and Flexchange space - Providing alternatives - Verifying and updating address and phone numbers information - Achieves sales goals of Membership renewals, Interval Preferred sales/renewals, Exchange and Getaway confirmations as well as quality service standards. - Documents all member contacts to supplement the database used as a reference. - Performs other related duties as required. Skills - Must have the ability to deal effectively with people. - Must be able to work shifts as needed. Benefits - Legal Benefits - Commissions - Variables within Skill Levels Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora