At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Juniper Networks is seeking a business-oriented Services Product Manager to join the services portfolio team. This highly visible team builds and manages the Juniper Global Services portfolio across professional services, advanced services, maintenance and support. This role will focus on campus & branch solutions to develop products to drive the best customer support experience. This role requires a deep understanding of enterprise networking technologies, customer needs, and market trends to drive innovation and deliver high-value services. An ideal candidate for this role would combine business acumen with a disciplined approach to identify opportunities to create unique value, then turn it into a solid performing service that makes a meaningful contribution to customer outcomes and Juniper's business. Responsibilities: Build a deep understanding of our campus & branch solutions and services portfolio, as well as customer services tools & automation strategy. Become an expert on requirements for both internal stakeholders and external partners. Conduct market research, competitive analysis, and stakeholder interviews Understand our business, what creates value, what solutions are economically viable, define priorities and articulate commercial cases for decisions. Translate business objectives into opportunities for innovation, including business models through functional and technical requirements. Develop high vale Services product offerings from for enterprise customer Responsible from ideation to final product - including all aspects of product life-cycle - like business case analysis, drive delivery readiness, sales & marketing collateral, etc. Define & report the key business performance metrics for services products Drive service adoption & growth through effective go-to-market activities working with sales and marketing team Desired Experience and Qualifications: 5+ years' working experience in product management or similar function, preferably in networking, telecom services or enterprise IT. Strong technical knowledge of SASE/SD-WAN, Wireless LAN, advanced routing & switching technologies, and network security. Juniper Certifications or similar in networking, security and wireless solutions are preferred Knowledgeable about customer services support processes, customer service automation & integration methods Ability to work effectively both independently and collaboratively. Leadership ability, to drive diverse multifunctional project teams to achieve your goals Strong time management skills, prioritizing and managing multiple projects simultaneously. Strong presentation skills and ability to articulate complex and nuanced material to audiences ranging from executive to technical and operational at all levels. Flexibility to work across time zones as needed to engage with all global stakeholders. Familiar with concepts of network automation and emerging technologies like AI/ML and GenAI ABOUT JUNIPER NETWORKS Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We'd love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. • Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify • Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. #J-18808-Ljbffr