About Us At Traffic Tech, we're a global logistics leader and trusted partner to well-known brands. We provide innovative freight solutions by land, sea, and air with offices across North America, South America, Europe, and Asia. Your Role - You'll make outbound calls to clients to collect overdue accounts and reconcile customer accounts to investigate payment issues. - Accurately document all collection activities in internal systems and escalate unresolved cases internally for timely resolution. - You'll respond to account inquiries, billing discrepancies, and payment concerns, process credit card payments, and send invoices and statements of account. - Prepare reports and support the AR Manager with special projects. What We're Looking For - 3-5 years of high-volume Accounts Receivable experience. - Highly organized and accurate in a fast-paced environment. - Independent, proactive, and solution-oriented with excellent multitasking and problem-solving skills. - Proficiency in Microsoft Office (Excel, Outlook) and knowledge of ACCPAC (Sage50) and GETPAID is an asset. - Fluent in English (spoken and written). Why Join Us? We foster a collaborative and supportive environment where you'll have the chance to grow, make meaningful contributions, and be part of a global team that values your energy and passion.