Job Overview This is an exciting opportunity to work as a Senior Business Process Improvement Analyst, where you will play a key role in driving continuous process improvement and delivering critical analytical insights. About the Role - Provide day-to-day analytical support to business operations by investigating and resolving issues related to system processes, workflows, and data anomalies. - Liaise with cross-functional teams to identify root causes of operational issues and recommend actionable solutions or system enhancements. - Collaborate with IT partners for process and system improvements. Monitor and maintain Service and Repair master data ensuring accuracy, consistency, and compliance. - Support and execute Business Analyst activities in coordinating and driving Analytics, Insights, and Reporting implementations, including user acceptance testing. - Monitor key performance indicators (KPIs) and system-generated reports to proactively identify trends or inefficiencies in business processes and support continuous improvement initiatives. Key Responsibilities 1. Deliver large-scale data & systems analysis projects. 2. Manage significant pieces of project deliverables end-to-end from initial demand to testing and delivery to production. 3. Conduct requirements gathering activities, using internal and external data and conducting end-stakeholder interviews. 4. Act as a linking pin between the business, Material Master Data management, and IT (Service & Repair), and be involved in strategic architecture and design discussions. 5. Provide documentation of processes and business requirements. 6. Take on project management tasks and services. Requirements - Skillful analyst with expertise in problem-solving and process improvement. - Excellent communication and collaboration skills. - Able to understand complex requirements and come up with high-quality solutions. - Familiarity with Agile methodologies. - Ability to survey, analyze, and evaluate processes, products, and services. What We Offer We offer a dynamic work environment and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent analytical skills, we encourage you to apply for this exciting opportunity.