Hey, it's time for you to join us in showing the world that we are a company that is changing paradigms, revolutionizing the way we think about hours, minutes, and seconds! Do you want to know why Rappi? ️ WE SEE OPPORTUNITIES where others see problems ️ WE SEE CLOSE where others see distance ️ WE SEE ADRENALINE where others see pressure. Join a team where we are all capable of EVERYTHING, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. Did you like what you have read so far? Find out how you will deliver magic together with us through your Rappi mission. Check out how it will impact our ecosystem: The operations analyst is responsible for Turbo Colombia's operational KPIs. Their mission is to provide visibility to the Turbo operations team on deviations versus the plan and analyze root causes to guide tactical plans. They are also responsible for Stock Out System control and Incident Management tracking, as well as sharing reports for external entities such as LUM invoicing, IDs, and inventory for Carulla. As part of Rappi, you will be responsible for: Providing daily, weekly, and monthly visibility of operational indicators at store, zone lead, and city levels vs. goals. Performing deep dives into deviating indicators to understand root causes. Designing useful tools and reports for zone leads to execute corrective actions. Identifying RT trusted connection failures to improve performance and external order acceptance. Performing database queries for analysis requested by the Head of Operations or Country Head. What are the requirements to join this neon universe? Industrial Engineering degree or related fields. Internship experience related to operations. SQL skills. Numerical proficiency. Detail-oriented. Result-driven. Proactive. Worker type: Regular Company: Rappi Technology Colombia For more information, check our website https://about.rappi.com/es and reviews on Glassdoor https://acortar.link/Eqm07Q . We are waiting for you to build and deliver the magic together! #Rappi #J-18808-Ljbffr