As a Customer Service Ambassador at our startup, you'll play a vital role in driving growth and excellence. If you're passionate about delivering exceptional customer experiences, proactive by nature, and driven by results, this opportunity is your chance to thrive. - Lead Generation & Outreach: Conduct targeted outreach via emails, cold calls, and LinkedIn to generate high-quality leads. - Client Identification & Qualification: Identify potential clients, assess their needs, and qualify leads to create opportunities for our sales team. - Meeting & Demo Scheduling: Book meetings and product demos with key decision-makers to facilitate seamless handoffs to our sales executives. - CRM Management: Maintain and update our CRM system with accurate prospect information, ensuring data integrity and actionable insights. - Collaboration & Strategy Optimization: Partner with the marketing team to refine outreach strategies, enhance messaging, and adapt to evolving market trends. Market Research: - Stay ahead of industry trends and competitor activities to continuously refine and improve your outreach approach. You Are - Results-Driven: You have 1-3 years of experience in customer service, business development, or a similar role, with a proven track record of hitting targets. - Exceptional Communicator: Your written and verbal communication skills are top-notch, enabling you to effectively engage prospects. - Tech-Savvy: You're experienced with CRM tools (e.g., HubSpot, Salesforce) and customer service engagement platforms, leveraging them to optimize your workflow. - Self-Starter: You possess a growth mindset, take initiative, and excel in a fast-paced, independent work environment. What We Offer A global, fully remote role with a diverse, international team that values work-life balance and creative problem-solving. Enjoy competitive benefits, performance-based incentives, and the tools you need to succeed in a high-energy setting. Ready to Ignite Your Customer Service Career? If you're excited to leverage your skills and drive success in a fast-moving, innovative startup environment, we want to hear from you. Become a key player in our mission to redefine the future of technology.