SAP Academy for Customer Success Our company culture emphasizes collaboration and a shared passion to improve the world. We offer a supportive team environment with a strong focus on learning, development, recognition of individual contributions, and benefits tailored to your needs. The SAP Academy for Customer Success is a global development program designed for early-career talent. Job Summary: A Solution Advisor works with customers and prospects to address business challenges and achieve their objectives using SAP solutions. As part of the sales team, a Solution Advisor serves as the subject matter expert responsible for functional and technical knowledge within the sales cycle. Key Responsibilities: - Support customers and drive business transformation over 2-3 years, ideally in consulting or account management. - Deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity. Solution Advisory Program: - Develop professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills; 2-3 years. - Pursue technical and business process knowledge combined with strong complex problem-solving skills to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools. For All Programs: - Adopt a cooperative and productive approach to working relationships, internally and externally. - Demonstrate a strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results. - Understand AI fundamentals, uses, and ethics to identify business problems solvable with AI. - Maintain a resilient mindset, embracing challenges with optimism and striving for growth and success. - Show strong Business Acumen, including demonstrated knowledge of business processes and/or industries. - Excel in English proficiency to engage with our global network.