Job Description This is a remote position. Highlights: Schedule: Mon-Fri, 8:00 AM – 5:00 PM EST with 1 hour unpaid break 40 hours / week About the Role: We’re looking for a highly organized, detail-obsessed Childcare Operations Assistant to join our growing team. This behind-the-scenes position plays a vital role in supporting our sitter and nanny vetting process. You’ll be responsible for conducting reference checks, managing onboarding steps, refining caregiver profiles, and handling various administrative tasks to support our client-facing staff. Key Responsibilities: Conduct phone-based reference checks for sitters and nannies in a professional and efficient manner Manage and track onboarding documents and hiring-related forms Review and polish caregiver profiles to ensure they’re client-ready (accurate, complete, and compelling) Maintain organized records and contribute to internal admin processes Provide ongoing administrative support to our placement and operations teams Contribute ideas to improve efficiency, workflows, and overall candidate experience Requirements: Experience in a nanny agency, childcare staffing firm, or early childhood-related organization Exceptional written and verbal communication skills — grammar-obsessed and professional tone A warm, upbeat, and team-oriented personality that brings positivity to the work environment Strong attention to detail and a knack for staying organized in a fast-paced setting Comfortable with onboarding processes , hiring paperwork, and profile editing A solutions-oriented mindset — someone who takes initiative and enjoys refining processes Proficiency with Gmail, Google Drive , and common admin tools (familiarity with Enginehire is a plus) Availability to work part-time hours during business hours in the Eastern Time Zone Ideal Candidate Traits: You care deeply about doing things the right way — no detail is too small. You enjoy supporting a team and making sure everything runs smoothly behind the scenes. You take initiative, are a creative thinker, and are always looking for ways to improve. You value warm, professional communication and present yourself with empathy and kindness. Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_24974_JOB Requirements Experience in a nanny agency, childcare staffing firm, or early childhood-related organization Exceptional written and verbal communication skills — grammar-obsessed and professional tone A warm, upbeat, and team-oriented personality that brings positivity to the work environment Strong attention to detail and a knack for staying organized in a fast-paced setting Comfortable with onboarding processes, hiring paperwork, and profile editing A solutions-oriented mindset — someone who takes initiative and enjoys refining processes Proficiency with Gmail, Google Drive, and common admin tools (familiarity with Enginehire is a plus) Availability to work part-time hours during business hours in the Eastern Time Zone